LEGAL REFERENCE

Aap ke liye Privacy Policy jo transparent hai

qr620 par aap ka account, aap ke JazzCash, Easypaisa, SadaPay aur Raast transaction details, aur aap ke personal information hamari top priority hain. Ye privacy policy batata hai...

Data encryption standardPakistan-compliant storageTransparent collection practicesThird-party access controlAccount deletion options
qr620 Aap ke liye Privacy Policy jo transparent hai

Hamara privacy posture aur jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMARA SUPPORT TEAM

Privacy concerns ke liye hum yahan hain

Team online

Email Support

Aap ka privacy question bhej dain [email protected] ko. Hum 24 ghante mein reply karte hain aur aap ke request ko handle karte hain.

In-Account Messaging

Aap ka qr620 account khol ke 'Account Settings' mein jayen. Wahan 'Privacy Request' option hai—hamara team directly respond karega.

Phone Support

Pakistani numbers ke liye hamara helpline khula hai. Direct call karte hue aap apne privacy concern ko explain kar sakte ho.

BHAROSA AUR TRANSPARENCY

Kyun aap apne data qr620 ke sath mehfooz hain

Industry-Standard Encryption

Hamara server SSL/TLS encryption use karta hai—wohi tareeqa jo banks aur financial institutions use karte hain. Aap ke JazzCash aur Easypaisa transactions encrypted pass hote hain.

Regular Security Audits

Har quarter pe hamara third-party security firm aap ke data storage aur access logs ko audit karta hai. Koi vulnerability mile to hum immediately fix karte hain.

No Unsolicited Sharing

Hum aap ke personal info ko marketers, advertisers, ya unknown third parties ko nahi dete. Sirf account maintenance aur legal compliance ke liye share karte hain.

Data Retention Limits

Account inactive ho jane ke baad, hum 12 mahine tak data rakhte hain. Phir ise securely delete kar dete hain—unless law mein longer retention mandatory ho.

Account Deletion Rights

Aap apne pore account ko delete kar sakte ho. Ye request ke baad hum aap ke personal data ko 30 dino mein puraa remove kar dete hain.

Transparent Privacy Updates

Jab hum is privacy policy mein koi bada badlao karte hain, aap ko email se 14 dino pehle notice mill jata hai.

Kaise hum alag hain sirf generic privacy statements se

Pakistan-Specific Payment Focus
Hum specifically JazzCash, Easypaisa, SadaPay aur Raast ke liye data handling describe karte hain—na ke generic 'payment methods'.
Live Table & Sportsbook Privacy
Hamara policy khuli batata hai ke live casino streams aur sportsbook bets ke logs kaise store aur secure rahte hain.
Clear Retention Timelines
Hum exactly batate hain ke aap ke game history, deposits, withdrawals kitne din record mein rehte hain.
No Vague Third-Party Language
Jab hum third-party share karte hain, hum name le sakte ho (e.g., payment processor ka naam, support vendor ka naam).
Deletion & Portability Rights
Account deletion ke liye clear process, aur hum aap ko aap ka data export version de sakte hain.
Breach Notification Promise
Agar koi data breach ho jawe, hum 48 ghante mein aap ko notify karte hain—sirf legal notice nahi.
Roman Urdu Translation Available
Ye policy ur-Latn-PK mein likha gaya hai. English version bhi hai, lekin Urdu version precedence leti hai.

Kyun account security aur policy clarity matter karte hain

Account Verification Standards

Jab aap JazzCash ya Easypaisa se deposit karte ho, hum aap ke phone number aur transaction ID verify karte hain. Ye step fraud ko rokte hain aur aap ke account ko secure rakhte hain.

Withdrawal Confirmation Process

SadaPay ya Raast withdraw karte waqt, hum OTP ya two-factor confirmation maang sakte hain. Ye ensure karta hai ke sirf aap hi withdraw kar sakte ho.

Transaction History Access

Aap apne account par jayen aur pore history dekh sakte ho—deposits, withdrawals, bet history. Sab transparent aur auditable hai.

IP Address & Device Logging

Hum aap ke login history, device type, aur location ko track karte hain—suspicious activity detect karne ke liye. Ye aap ke data ko unauthorized access se bachata hai.

Session Security Timeouts

Agar aap 30 minut se account par active nahi ho, session auto-logout ho jata hai. Ye public wi-fi par aap ko secure rakhta hai.

Cookie & Tracking Transparency

Hamara site cookies use karta hai—account persistence, preferences, analytics ke liye. Aap browser settings se cookies block kar sakte ho.

Privacy Policy ke baare mein aksar pooche jaane wale sawal

Hum sirf aap ke deposit aur withdrawal ko record karte hain—amount, date, transaction ID. Ye data aap ke account balance verify karne aur fraud detect karne ke liye use hota hai. Hum aap ke JazzCash ya Easypaisa balance ya history kisi ko share nahi karte.

Nahi, sirf payment processor ko. Jab aap withdraw karte ho, hum aap ka phone number aur amount paymentprocessor ke sath share karte hain—warna payment complete nahi ho sakti. Processor baaki info store nahi karte.

Account delete karte waqt, hum pehle aap ke balance ko refund karte hain (SadaPay ya Raast ke through). Phir 30 dino mein personal info, bets, transaction logs sab delete kar dete hain. Legal reasons se kuch records 7 saal tak rakhni pad sakti hain.

Live table streams broadcast hote hain—lekin aap ki cam off hoti hai. Hum aap ki video capture nahi karte. Hamara system sirf aap ke bet history aur game participation record karta hai—visual data nahi.

Turant [email protected] ko email karo ya in-account messaging use karo. Hum 1 ghante mein account ko lock kar denge aur investigation start karenge. Aap apne password bhi immediately change kar sakte ho.

Nahi. Hum aggregate analytics use karte hain (e.g., 'slot X ko 10,000 logs monthly') lekin aap ki individual game history personal nahi ho sakti. Kuch internal compliance audits hote hain—lekin sirf licensed professionals ko.

Jab aap naya device se login karte ho, hum verification ask karte hain. Email pe link bhejna pad sakta hai ya OTP enter karna pad sakta hai. Ye unauthorized logins ko rokne ke liye hai.